We’re in this together
Adjusting to, and living with spinal impairment is a journey for everyone involved. We will work closely with you, your whānau and family to ensure that journey is designed by you.
Your needs are central to everything we do. Our principles of care for you are founded on respect, compassion, reliability, listening and more importantly, understanding what is important to you.
We will work hard so that you have confidence we have your best interests at heart at every stage.
The right support for you
Not everyone is the same. We will tailor our services to meet you, your whānau and family’s needs from day one. Communication is key to understanding the best way to help – we will engage with you on an ongoing basis to ensure we are getting it right.
Whether you need holistic support, specific care, a little or a lot, we will be there to deliver.
We take training of our staff seriously so you can be sure you are in safe hands. As an example, we ensure our teams know how to recognise autonomic dysreflexia and how to respond with calmness and urgency.
Our Regional Managers are committed to ensuring you and your whānau get the support you need.
Sector relationships
We don’t know it all, so we work hard to connect with the right individuals, organisations, experts and charities to learn as much as we can to improve our services. And in return, we support them in their efforts to make a real difference. Access is directly involved in sponsoring these outstanding organisations:
- Parafed Auckland
- Parafed Waikato
- Spinal Support – Auckland
- New Zealand Spinal Trust – In support of our mantra, “we’re in this together”, Access is proud to be the exclusive partner for the New Zealand Spinal Trust’s Whānau Peer Support programme.
We work closely with the Ministry of Health, ACC, and District Health Boards to ensure our people’s needs are being met.
If you are new to Access, call us on 0508 123 010 – we can talk with you about your situation and the best way to access the support you need.
Enquiries about Access Community Health services
Please call 0800 284 663 or use this form to enquire about our services.
If you have any enquiries about Access Community Health services, careers and vacancies, training, or anything else, please get in touch via the phone number above or by completing and submitting this form.
