We'd like to hear from you

For enquiries about our services please complete the first form. One of our referrals team staff will respond to you.

For clients receiving our services and wishing to provide feedback please complete the second form below. Your feedback is important to us. It helps us know when we are doing something right, or when we can improve our services. One of our contact centre staff will be in touch.

We'd like to hear from you

If you'd like to write to one of our regional support centres you can find addresses further below.

Alternatively call us on the number above, seven days a week, 7am-10pm. If you are calling outside of New Zealand please call +64 (0)4 473 4886, allowing for any time differences.

Enquiries about our services

Please use this form to enquire about our services. One of our referrals team will be in touch to discuss your needs within two business days.

Client feedback form

Please complete this form if you are an Access client. We want to know if our service hasn't met your expectations, or you'd like to tell us about something we have done well.

Where to find us

If you would like to write to any of our regional support centres you can find the addresses below.

North Island

Northland

Access - Whangarei

8 Okara Drive
Whangarei 0110

09 430 4794

Auckland

Access Auckland

60 Mt Eden Rd
Mt Eden
Auckland 1024

0800 284 663

Waikato

Access – Hamilton

73 Seddon Road
Hamilton 3204

07 839 1859

Bay of Plenty

Access - Mount Maunganui

0800 284 663

Access - Rotorua

0800 284 663

Access - Administration Centre Tauranga

105 Third Avenue
Tauranga 3110

07 571 1232

Hawkes Bay

Physical
201A Eastbourne Street West
Hastings 4122

Postal
PO Box 2453
Stortford Lodge
Hastings 4153

06 873 8202

Manawatu-Whanganui

Access – Whanganui

Community House Whanganui, Level 1, Room 121, 60 Ridgeway Street, Whanganui.

Postal address - PO Box 102, Whanganui 4541

0800 284 663

Access - Palmerston North

27 Matipo Street, Palmerston North 4410

Postal address - P.O. Box 4260, Palmerston North 4442

06 350 7330

Wairarapa

Access - Masterton

Office 1, Totara Business Village
407 Queen Street
Masterton 5810

0800 284 663

Wellington

Access - Kapiti

19c Milne Drive
Paraparaumu
Kapiti 5032

04 902 8887

Access - Porirua

6 Hagley Street
Porirua 5022

04 939 8886

Access – Hutt Valley

L4, NZRB Building
106-110 Jackson St
Petone 5012

0800 284 663

South Island

Nelson-Marlborough

Access - Nelson

Robinsons Complex, 669 Main Road, Stoke, Nelson 7011

Postal address - PO Box 2138, Stoke, Nelson 7041

03 547 5552

West Coast

Access - Greymouth

114 High Street
Greymouth 7805

PO Box 205
Greymouth 7840

03 768 9997

Canterbury

Access - Christchurch

9 Baigent Way
Middleton
Christchurch 8024

0800 284 663

Access - Rangiora

317B Flaxton Road
Rangiora 7400

0800 284 663

Access - Ashburton

107 Cass Street
Ashburton 7700

0800 284 663

Access - Timaru

39 North Street
Timaru 7910

03 688 6082

Otago Southland

Access - Invercargill

Level 3
Menzies Building
3 Esk Street
Invercargill 9810

03 214 2273

Access - Dunedin

80 Macandrew Rd
South Dunedin 9012

03 455 0714

Access - Balclutha

14A James Street
Balclutha

03 418 0299

Access - Oamaru

1st Floor
23 Coquet Street
Oamaru 9400

03 552 0336