We'd like to hear from you

For enquiries about our services please complete the first form. One of our referrals team staff will respond to you.

For clients receiving our services and wishing to provide feedback please complete the second form below. Your feedback is important to us. It helps us know when we are doing something right, or when we can improve our services. One of our contact centre staff will be in touch.

We'd like to hear from you

If you'd like to write to one of our regional support centres you can find addresses further below.

Alternatively call us on the number above, seven days a week, 7am-10pm. If you are calling outside of New Zealand please call +64 (0)4 473 4886, allowing for any time differences.

Enquiries about our services

Please use this form to enquire about our services. One of our referrals team will be in touch to discuss your needs within two business days.

Client feedback form

Please complete this form if you are an Access client. We want to know if our service hasn't met your expectations, or you'd like to tell us about something we have done well.

Where to find us

If you would like to write to any of our regional support centres you can find the addresses below.

North Island


Access - Whangarei (Main regional office)

8 Okara Drive, Whangarei 0110

Postal address: P.O. Box 1642, Whangarei 0140


Access Auckland (Main regional office)

60 Mt Eden Rd, Mt Eden, Auckland 1024

Postal address: P.O.Box 8304, Symonds St, Auckland 1150


Access – Hamilton (Main regional office)

73 Seddon Road, Hamilton 3204

Postal address: P.O. Box 4, Hamilton 3240

Bay of Plenty

Access - Mount Maunganui and Rotorua (For main regional office - see Hamilton)

Postal address: P.O. Box 4, Hamilton 3240

Access - Administration Centre Tauranga

105 Third Avenue, Tauranga 3110

Postal address: P.O. Box 13345, Tauranga 3141

Hawkes Bay

Hawkes Bay (Main regional office)

3 Martin Place

Havelock North 4130


Access - Palmerston North (Main regional office)

60 Queen Street, Palmerston North 4410

Postal address - P.O. Box 4260, Palmerston North 4442

Access – Whanganui

Community House Whanganui, Level 1, Room 121, 60 Ridgeway Street, Whanganui.

Postal address - PO Box 102, Whanganui 4541


Access - Masterton (For main regional office - see Palmerston North)

Office 1, Totara Business Village, 407 Queen Street, Masterton 5810


Access - Kapiti

19c Milne Drive, Paraparaumu, Kapiti 5032

Access – Hutt Valley and National Office

L4, NZRB Building, 106-110 Jackson St, Petone 5012

Postal address: P.O. Box 38139, Wellington Mail Centre, Lower Hutt 5045

South Island


Access - Nelson (Main regional office)

Robinsons Complex, 669 Main Road, Stoke, Nelson 7011

Postal address - PO Box 2138, Stoke, Nelson 7041

West Coast

Access - Greymouth (Main regional office - see Nelson)

114 High Street, Greymouth 7805

Postal address: PO Box 205, Greymouth 7840


Access - Christchurch (Main regional office)

9 Baigent Way, Middleton, Christchurch 8024

Postal address:  P.O. Box 6629, Christchurch 8442

Access - Rangiora

317B Flaxton Road, Rangiora 7400

Access - Ashburton

107 Cass Street, Ashburton 7700

Postal address: P.O. Box 594, Ashburton 7740

Access - Timaru

39 North Street, Timaru 7910

Postal address: P.O. Box 714, Timaru 7940

Otago Southland

Access - Dunedin (Main regional office)

80 Macandrew Rd, South Dunedin 9012

Postal address: P.O.Box 2242, South Dunedin 9016

Access - Invercargill

5 Tay Street, Invercargill 9810

Postal address: P.O. Box 1666, Invercargill 9840

Access - Balclutha

14A James Street, Balclutha

Access - Oamaru

138 Thames Street, Oamaru 9400