Palliative Care

Our nurse team provides generalist palliative in-home care across nationally for ACC clients and throughout Canterbury DHB catchment area for people with a life-limiting illness or condition.

Palliative Care

Our approach focuses on understanding what’s important to you and achieving the best quality of life possible, in the place, and with the people, that you choose.

Our palliative care team consists of dedicated nurses, working together with your health care team to:

  • provide personalised, holistic care
  • make you as comfortable as possible
  • enable you to spend time with the people closest to you
  • minimise the physical and emotional stress that you, your family and loved ones may experience
  • ensure that your rights are respected and appropriate care is accessible
  • support you to make plans for the time when you may not be able to make decisions for yourself through Advance Care Planning; Enduring Powers of Attorney and Guardianship
  • build community systems to support you and your family

Our approach ensures that every part of your wellbeing is understood and looked after respectfully. This includes your:

  • medical care
  • physical symptoms
  • psychosocial and spiritual concerns

It’s important to know that palliative care recognises the right of the person with the illness to make decisions about their treatment. You can choose who is involved in your care.

How to access palliative care

Generally, people are referred to palliative care by through medical professionals and hospitals.

As a part of the broader palliative care network of services, we also work closely with community and hospital palliative care teams and in-patient palliative care units.

If you feel this service is right for you, speak to your doctors about your options.

Early discharge from hospital programmes

Our early supported discharge teams provides an intensive service to people being discharged from hospital.

Our team helps people to leave hospital more quickly and return to their own homes so that patients can maximise independence as quickly as possible after being unwell.

Service is intensive in the home for the first two weeks. After this time treatment will gradually reduce in intensity over the next four weeks.

Services may include rehabilitation for:

  • Mobility
  • communication and/or swallowing difficulties
  • washing and dressing
  • preparing meals/drinks
  • care givers support, teaching and education

Patients may also be supported by an ACC care package or district nurse if needed and this is organised prior to discharge. Any equipment must also be organised prior to discharge.

CREST Service

Through the Community Rehabilitation Enablement and Support Team (CREST) we can support people who would otherwise be re-admitted to hospital or residential care.

CREST provides interdisciplinary support for up to 6 weeks which may involve: nursing services; occupational therapy and physiotherapy; daily support worker service until the person can better manage at home. Services involve home-based rehabilitation; continuing clinical assessment to recognise any deterioration; development of agreed individualised support plans for long-term use in the home; improved education and information for the person and family; and liaison with general practice.

What makes us different?

At Access we focus on keeping it simple, personal and being the best at what we do.

Our highly experienced staff provide wrap-around support to suit each person’s unique situation and environment. We are a boutique agency with an emphasis on personal service and quality care.