They will be focusing on your potential to recover from your injury and develop a plan with you which will be implemented by a qualified support worker. They will keep in contact with you to evaluate your recovery and to change your plan if that is needed.
If you are still in a spinal or head injury unit they will visit you there. They will get to understand what is important to you when you go home. They will get to know you and your family, whanau. They will also find support workers they think will work best with you and introduce you to them. Sometimes they don’t get it right so they go back to the drawing board to start again. They will do everything to ensure you have a smooth discharge home. They are likely to visit you frequently in the early days and at all times will only be a phone call away.
Access nurses take an active interest in their clients – they will check in with you regularly and also keep in close contact with your support workers. They will be there to help you resolve any issues.
You may need specialist nursing services, by one of our well qualified team of nurses who have had specific training. The types of specialist nursing you might need as a result of your injury include:
- Continence management
- Stomal care
- IV therapy
- Wound Care
- Catheter care
- Medication oversight
These services will support you to be able to remain in the comfort of your home. They are available 7 days a week and only a phone call away.
The nurses also work as part of a wider team of health professionals and qualified support workers. Where appropriate they will bring in other health professionals such as occupational therapists or physiotherapists to assist you in your recovery. This means we can offer an integrated service and you don’t have to try to find another provider to fill the service gaps.