Vacancies

Can you help us make a difference to the everyday lives of people in your community?

When you join one of the many Access teams across New Zealand you can enjoy being part of a diverse culture that celebrates individuality, independence, innovation and positive health and safety.

Vacancies

Current Vacancies

Whether you’re just starting out in the health industry, or you’re looking to further your career, you could find your place within Access's team of over 4,000 staff across New Zealand. Our teams work from regional support centres and in clients own homes and cover a diverse range of roles including support workers, registered and enrolled nurses, care coordinators, support worker coordinators,  administrators, trainers and managers. Check out our current vacancies below.

While we welcome expressions of interest, all applicants must have the right to work in New Zealand.

For all vacancies please download and complete an application form below.

Download an application form

  

National Communications Officer

22.06.20

Petone

NATIONAL COMMUNICATIONS OFFICER

Job Description

We are currently seeking some night owls to work in our National Communications Centre, where you will be making a difference in all New Zealanders lives.

Based in Petone

  • Full Training provided
  • Ongoing support
  • Vibrant team

We are a leading healthcare organisation, specialising in home-based nursing, rehabilitation, personal and household assistance. The central hub for Access Community Health who, through their drive to care for the community, provide proactive and continuous improvement across the country ensuring a streamlined, positive experience for our clients and support workers from their very first step through our front door.

NCO responsibilities include:

  • To be the primary point of contact for Access Community Health enquiries
  • Managing calls from Access clients regarding individual issues and concerns
  • Managing calls from support workers regarding queries and issues
  • On weekends and evenings, managing same-day leave and shift cover, ensuring that the correct teams are informed so cover is sourced
  • Carrying out related administration.

Your experience and skills will include:

  • A commitment to achieving excellent outcomes in a busy team environment
  • Knowledge of phone systems, Call Centre environments and high exposure to telephone time
  • An excellent telephone manner
  • Outstanding customer service skills
  • Strong intermediate level data entry skills
  • Working well under pressure and multi-tasking
  • Excellent time management, including being highly organized and methodical
  • Works well in a team
  • Ability to think creatively and resolve problems.

This role includes Weekends and rosters may be rotational as we are open 365 days a year from 6am through to 10pm.  

To apply for this role you must be able to work in New Zealand.

Please note – A Criminal Convictions Check will be completed for all successful candidates.

For any questions about the role, feel free to contact Peter Sua on ph. 0272143372 or Email peter_sua@access.org.nz