Working with Industry
Access doesn't work alone. Providing our clients with the best possible support involves working closely with other healthcare and support agencies and stakeholders.
We value these relationships; building and strengthening them through regular communications both in and out of the office.
Just as we go the extra mile for our clients, we do everything we can to meet the needs of those we work with.
Some of the ways we do this include:
- providing a consistently efficient and effective service (view our Service Model)
- helping you deal with your workload
- being open and giving clear timeframes for responses
- responding specifically to requirements set out in tender documents and other requests for information
- understanding and being in-tune with Government and District Health Board strategies
- providing proactive and relevant industry feedback
- being a reliable provider and partner.
Making it easy for you
Our dedicated team works both in the home and behind the scenes to support you and your client. Our simplified systems, including our referral and case management processes, help to make your job easier. Plus our updates − about your client and how they’re progressing with their Support Plan − keep you in the loop.
Special services for the healthcare industry
Restorative & goals-based support
Specialised services that support people to live their lives to the fullest, by helping them to identify their goals and be as functional and independent as possible.
Packages of care
Access has extensive experience in providing services under numerous funding schemes including 'individualised funding', 'hourly fee for service', 'bulk funding' and 'packages of care'. The Access team has been instrumental in assisting to prove the effectiveness of the 'packages of care' model and in shaping its development since the Capital & Coast District Health Board first introduced this approach. As a result, our packages of care team in the Lower North Island operate as an Access centre of expertise for the 'packages of care' model. Access is currently involved in the piloting of alternative services with six District Health Boards' around New Zealand.
Hospital & home support staff
A comprehensive range of nursing and staff services to ensure that recipient organisations always receive the flexible and safe support they need.
