The Access Model of Care
The Access integrated model of care responds to the health and social needs of older people, and people with disabilities or illnesses.
We’ve supported New Zealanders of all ages since 1927 and bring this experience to our service model to help people live independently – both in their home and in their community. We support a goal-orientated, restorative and holistic home-based service framework. Rather than a ‘one size fits all’ approach, we deliver individualised service and draw on a range of support services depending on levels of need.
The Access service model is characterised by:
- a recognition of the personality, need and circumstances of individuals; a personalised relationship that is customised to the client and linked to their family, whānau and community
- promoting priority on, and excellence in, clinical and social service delivery
- a purpose-built technology platform that records and updates information, and makes it available on the spot
- an industry leading, third-party-certified quality management system
- excellence in risk management, with qualified clinical staff assisted by support workers who are trained to industry-recognised standards and acuity-matched to clients
- commitment to training, which is embedding through our day-to-day business routine. Access operates an NZQA accredited training programme delivered by our own independent training establishment, Amida Training (Amida). We also implement customised training programmes which respond to the changing needs of our industry, build programmes in conjunction with the Ministry of Health, and train support workers from other health providers
- support for Māori, Pacific peoples and other cultures delivered as an integral part of our service, and in a culturally appropriate manner
- integration with Ministry of Health and District Health Board assessment and coordination models including InteRAI and TARGET, and robust links with other health sector systems.
The Access service model looks like this:
